Scope of Services
Soft services
- Housekeeping, considered the core of the Hospital operations, is closely connected to infection control and quality departments since these departments give instructions regarding the patient, and the housekeeping staff is responsible for implementing these instructions with the highest degree of accuracy through cleaning and sanitizing. If these steps are not strictly implemented, patients may be exposed to infection, elongating their hospital stay, which increases the cost of treatment and the running of the hospital in general. Hence, the housekeeping personnel are selected with the highest degree of scrutiny, moreover they are offered continuous development training, whether they are new to the department or old, to keep them updated on latest methods of cleaning and sanitizing patients’ rooms.
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- Sterilization material: The hospital depends on high-purity products recognized internationally and continuously monitored by the infection control department.
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- Kitchen and nutritional services: These are carefully monitored by the clinical nutrition department, as they cater to inpatient hospitalized children and their family members, the outpatient department’s patients, and the hospital’s staff. Each of these sections has a specific nutritional diet, especially for the inpatient section patients, for which nutrition plays a vital role in raising the efficiency of the immunity system and taking care of any other health problem the child may be suffering from. Depending on the instructions of the clinical nutrition department, headed by Dr. Golsen Saleh, the patients’ food menu is specified. The kitchen’s mission also includes enabling the children to ask for their favorite food requests, with healthy ingredients that assist the treatment, as food is part of the treatment.
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- Laundry: Laundry is the process through which the clothes of patients and their accompanying family members and medical team uniforms are washed and cleaned with the highest level of sanitization.
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- The landscape: it is currently under construction with the best possible design, as the landscape is not just gardens and green areas; it should be beautifully and harmoniously designed to have a positive effect on children’s psychological condition and consequently on their immunity system efficiency, which would contribute to their quick recovery.
Studies and research proved that the child heals faster if his room has a beautiful view. We don’t require any specific type of trees, we choose types of plants that reduce pollution, those which are not conducive to the spread of pests, that do not need big quantity of water and those with a mild odor, as cancer patient are very sensitive to strong scents.
Hard services
The hard services section includes all the kitchen and laundry equipment, water and electricity stations, and electricity generating units, as power cuts are not allowed in the hospital due to their hazardous effect on equipment and water maintenance station since water passes through multiple purification stages. This also includes AC maintenance and preserving the best level of ventilation.